Interview For Non Voice Process Executive || 12th Pass - Freshers

BPO Non-Voice Process - Job Description

A BPO non-voice process involves handling customer or business-related tasks without making or receiving phone calls. Employees primarily work through email, chat, data entry, back-office operations, and document processing.

Key Responsibilities

Respond to customer queries through email or chat.

Process and verify customer information and documents.

Perform accurate data entry and data validation.

Handle back-office tasks according to company procedures.

Update customer records and maintain databases.

Review and process requests, forms, or transactions.

Meet daily productivity, quality, and accuracy targets.

Follow company policies, data-security guidelines, and standard operating procedures.

Escalate complex issues to the appropriate team when required.

Skills Required

Good written English and communication skills.

Basic computer and MS Office knowledge.

Good typing speed and accuracy.

Attention to detail.

Ability to work with repetitive tasks and deadlines.

Basic problem-solving and analytical skills.

• Experience

  0 - 4 Years

• No. of Openings

  10

• Education

  12th Pass

• Role

  Non Voice Process Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  No. 347, DS Complex, Nehru Street,\ Ram Nagar Ghandhipuram,coimbatore