The candidate will be maintaining LAN and WAN connectivity for multiple remote locations across 25 geographically separated districts.
The candidate will be responsible for the ingest and triage of any tickets or requests from the helpdesk.
The candidate will be responsible for reviewing any alerts received and proper ticket creation to include urgency, priority, and other classification(s) that may be required.
Candidate will be responsible for read-only level 1 troubleshooting and escalation either to tier 3 or companion teams depending on the symptoms of the event.
The candidate will be responsible for assisting the ensuring the validity of node data in the systems used (ISE, DNAC, SolarWinds Orion).
Experience
1 - 2 Years
No. of Openings
10
Education
Graduate
Role
Network Engineer
Industry Type
IT-Hardware & Networking
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office