Medical Officer/Medical Advisor

Ayu health hospital

Responsibilities:

As a Medical officer, you will be responsible for managing the patients inbound and outbound calls

coming to ours help line number. This will include understanding patient problem, Doctor

advisement, guiding patient about the treatment, procedure, technique, benefits, precautions, post

treatment dos/donts, with necessary follow-ups pre/ post treatment etc.

Knowledge in medical services and healthcare sector.

Creating/ ideating content for patients understanding/ benefit.

Ensuring patient satisfaction and assisting them with their issues/concerns

Coordinates appointments, referrals for all patients.

Strategizing ideas to improve conversion.

Drive improvements in patient experience

Serving as a backup when other employees are on leave etc

Taking decisions when needed without supervision to ensure smooth customer experience

Developing the knowledge of patient needs and trends to improve overall satisfaction and

loyalty

Experience : 0 - 1 Years

No. of Openings : 10

Education : Higher Secondary, B.Sc

Role : Medical Advisor

Industry Type : Hospitals / Medical / Healthcare Equipments

Gender : [ Male / Female ]

Job Country : India