Medical Officer/Medical Advisor

responsibilities:

as a medical officer, you will be responsible for managing the patients inbound and outbound calls

coming to ours help line number. this will include understanding patient problem, doctor’

advisement, guiding patient about the treatment, procedure, technique, benefits, precautions, post

treatment do’s/don’ts, with necessary follow-ups pre/ post treatment etc.

• knowledge in medical services and healthcare sector.

• creating/ ideating content for patients understanding/ benefit.

• ensuring patient satisfaction and assisting them with their issues/concerns

• coordinates appointments, referrals for all patients.

• strategizing ideas to improve conversion.

• drive improvements in patient experience

• serving as a backup when other employees are on leave etc

• taking decisions when needed without supervision to ensure smooth customer experience

• developing the knowledge of patient needs and trends to improve overall satisfaction and

loyalty

• Experience

  0 - 1 Years

• No. of Openings

  10

• Education

  Graduate (B.Sc)

• Role

  Medical Advisor

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office