Leisure Manager

Excel Travel

Key Responsibilities:

1. Operations Management:

• Oversee all aspects of non-air services, including holiday bookings, hotel reservations, tours, and transfers.

• Ensure seamless operations and exceptional customer experiences for all services.

• Supervise and support the operations team, including tour guides, customer service agents, suppliers and transfer coordinators.

2. Marketing and Business Development:

• Develop and execute a comprehensive marketing strategy to drive business growth.

• Identify new target audiences and market segments for leisure and MICE services.

• Collaborate with the marketing team to create compelling promotional materials and campaigns.

3. MICE (Meetings, Incentives, Conferences, and Events):

• Manage the planning and execution of MICE events, including conferences, seminars, and incentive travel.

• Collaborate with clients to understand their requirements and provide tailored MICE solutions.

4. Supplier Selection and Evaluation:

• Identify and select reputable suppliers, including hotels, tour operators, transportation providers, and event venues, in the GCC region and other relevant markets.

• Conduct thorough supplier evaluations to assess their reliability, quality of service, pricing, and capacity to meet the firm's needs and standards.

5. Negotiation and Contract Management:

• Negotiate supplier contracts, including pricing, service level agreements, terms and conditions, and cancellation policies.

• Ensure that all contracts are fair, compliant, and in the best interest of the company.

6. Rate Negotiation:

• Negotiate competitive rates and packages with suppliers to offer cost-effective options to clients while maintaining profitability for the firm.

7. Performance Monitoring:

• Continuously monitor supplier performance to ensure they meet agreed-upon standards and contractual obligations.

• Address and resolve any performance issues promptly and professionally.

• Experience

  7 - 13 Years

• No. of Openings

  1

• Education

  Any Bachelor Degree

• Role

  Leisure Manager

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  Male

• Type of Job

  Full Time

• Work Location Type

  Work from Office