Hiring International BPO For Chennai

VELON TELEGROWTH BPO

0 - 1 Years
20 Openings
1.3 - 1.8 Lac/Yr
Face-to-Face interview
Chennai

Key Skills

International Call Center Work From Home

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Job Description

job responsibilites ;

* manage outboard calls in a timely manner.

* follow communication '' scripts '' when handling different topics .

* identify customer needs , clarify information research every issue and provide solution and/or alternatives .

* seize opportunities to upsell products when they arise .

* build sustainable relationships and engage customers by taking the extra mile .

* keep records of all conversations in our call center database in a comprehensible way .

* meet personal /team qualitative and quantitative targets.

requirements and skills

* previous experience in a customer support role .

* track record of over - achieving quota .

* strong phone and verbal communication skills along with active listening .

* customer focus and adaptability to different personality types.

* ability to multi-task ,set priorities and manage time effectively .

* high school degree .