to women career aspirants!
if you have a prior experience in help desk management and a strong trainer, then this opportunity is for you. don't miss it!
women on career break are most welcome to apply.
for further details please visit
job description
location: hsr layout, bengaluru, india
work mode : hybrid
skills : help desk management , good communication
key responsibilities:
help desk management:
-manage the daily operations of our help desk.
-develop and implement procedures for effective help desk management.
-escalate complex issues to the appropriate team members.
-maintain clear and accurate documentation of all interactions.
training & development:
-develop and deliver engaging training sessions on various technical and soft skills relevant to the tech industry.
-tailor training content to meet the specific needs and learning styles of our diverse participants.
-evaluate the effectiveness of training programs and make improvements as needed.
key qualifications:
-minimum 2 years of experience in a help desk or technical support role.
-experience working in the technology sector is preferred.
-excellent communication, interpersonal, and presentation skills.
-ability to develop and deliver engaging and informative training sessions.
-strong analytical and problem-solving skills.
-a passion for empowering women and supporting their career development.
-ability to work independently and as part of a team.
must be fluent in english and comfortable working in a fast-paced environment
please do email to if you are interested.