Position: Service Telecaller
Company: Kataria Group
Department: Service
Industry: Automobile / Dealership
Location: Makarba / Maninagar, Ahmedabad
Qualification: 12th Pass / Graduate
Experience: Freshers can apply
Salary: ₹16,000 - ₹20,000 per month
Working Hours: 10:00 AM - 7:00 PM
Job Summary
We are looking for an enthusiastic and customer-focused Service Telecaller to join our automobile dealership team. The candidate will be responsible for contacting customers, scheduling service appointments, following up on customer queries, and ensuring a positive customer experience.
Roles & Responsibilities
1. Make outbound calls to customers for vehicle servicing and maintenance reminders.
2. Schedule and confirm service appointments with customers.
3. Follow up with customers regarding service visits and pending appointments.
4. Inform customers about service offers, campaigns, and promotional activities.
5. Maintain customer records and update call details in the system.
6. Coordinate with the service department to ensure smooth appointment scheduling.
7. Handle customer queries professionally and provide accurate information.
8. Conduct customer satisfaction calls and collect feedback after vehicle servicing.
9. Achieve daily calling targets and appointment-generation goals.
10. Maintain professional communication and a customer-friendly approach.
Required Skills
Good verbal communication skills.
Basic computer knowledge and data-entry skills.
Customer-handling and interpersonal skills.
Positive attitude and willingness to learn.
Ability to handle customer calls confidently.
Basic knowledge of automobiles is an advantage.
Candidate Profile
12th Pass or Graduate.
Freshers are welcome to apply.
Candidates with prior telecalling or customer service experience will have an added advantage.
Candidates should be comfortable making outbound calls.
Immediate joiners will be preferred.
Salary & Benefits
Monthly salary: ₹16,000 - ₹20,000.
Opportunity to start a career in the automobile industry.
Learning and career-growth opportunities.
How to Apply
Interested candidates can share their updated CV through the following channels:
Call / WhatsApp:
Experience
0 - 5 Years
No. of Openings
40
Education
Graduate
Role
Gujarati Telecaller
Industry Type
Call Centre / BPO / ITES / LPO
Gender
Female
Age Limit
18 - 40 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
Kataria ArcadeMakarba, Ahmedabad, Gujarat 380051