Welcoming guests in a professional way. Addressing and escalating customer complaints. Providing information about facilities, programs and other services.
Responsibilities
1. GRE/Sr. GRE is responsible for the Sales & Operation of the Outlet.
2. He/She ensures a warm welcome to all guest and provide an ever-lasting experience
3. He/She should be well verse about the Product and should be able to do suggestive & upselling.
4. He/She should perform all the correct steps while taking orders and collate all the necessary statements.
5. He/she ensures proper service & ensure 100% customer satisfaction.
6. He/She maintains cleanliness and sanitation of the Outlet.
7. He/She takes care of the accounting settlements, presents the cheque to the customer.
8. He/She also tracks the inventories of all the items on daily basis and getting the service stations replenished at all times.
Qualifications
Required Qualifications: - Should be min 10+2 or Graduate
Excellent verbal and written communication skills
Experience (Years) 1-4 Years
Nature of Experience Preferable from Retail / Hospitality industry (pref. to be given to candidates from Hotels
Experience : 1 - 3 Years
No. of Openings : 01
Education : Higher Secondary, Secondary School, Vocational Course, Diploma, Any Bachelor Degree
Role : Guest Relation Executive
Industry Type : Hotel / Restaurant / Hospitality
Gender : Female
Job Country : India