· implement, configure, administer and support it applications.
· monitor applications and take corrective actions to prevent or minimize downtime.
· troubleshoot and resolve system related problems and where required, coordinate with internal or external service providers.
· assist in establishing and maintaining written company policies and procedures as required.
· gather, analyse, document and prioritise technology related business requirements and technology-related solutions for solving business problems / hospital process automation
· propose the best software coding languages, databases and other related technologies for adoption by the business for various requirements. .: website
· develop, alone or in teams, software applications for the hospital
· document and maintain documentation of all business applications appropriately including quote comparison, license, activation key, amc and key contacts for further support / maintenance
· install and configure securely and appropriately all business applications
· implement and maintain software and data access rights and controls.
· periodically review and document the configurations of business applications and related technologies to ensure they are secure and optimally configured.
· continuously monitor all running business software to identify, correct, all security vulnerabilities, bugs, breaches and other non-optimal occurrences and report to vp operations.
· identify, plan and execute the implementation of new applications, upgrades and patches to applications.
· ensure that new software integration into our systems meets functional requirements and system compliance.
· build custom reports and dashboards to support management decision making.
· acumen for gathering healthcare customer requirement and providing custom-made software solutions to solve specific business problems
· implement it helpdesk system and devices remedial measures to reduce recurrence of issues through training