- Supervise ground staff activities: The Ground Staff Supervisor will be responsible for overseeing the day-to-day activities of ground staff, ensuring smooth operations.
- Manage ground operations: The supervisor will coordinate with ground staff to ensure timely and efficient handling of tasks, such as baggage handling, aircraft cleaning, and passenger assistance.
- Ensure compliance with safety regulations: The supervisor will enforce safety protocols and guidelines to maintain a safe working environment for all ground staff.
- Resolve conflicts and issues: The supervisor will address any conflicts or issues that arise among ground staff, working to find solutions and maintain a positive work environment.
- Train and onboard new ground staff: The supervisor will be responsible for training and onboarding new ground staff members, ensuring they are equipped to perform their duties effectively.
Required Skills and Expectations:
- Strong communication skills to effectively communicate with ground staff and address any issues that arise.
- Excellent organizational skills to efficiently manage ground operations and ensure tasks are completed on time.
- Ability to work well under pressure and handle multiple tasks simultaneously.
- Leadership qualities to supervise and motivate ground staff to perform their best.
- Understanding of safety regulations and protocols to enforce a safe working environment.