- supervise ground staff activities: the ground staff supervisor will be responsible for overseeing the day-to-day activities of ground staff, ensuring smooth operations.
- manage ground operations: the supervisor will coordinate with ground staff to ensure timely and efficient handling of tasks, such as baggage handling, aircraft cleaning, and passenger assistance.
- ensure compliance with safety regulations: the supervisor will enforce safety protocols and guidelines to maintain a safe working environment for all ground staff.
- resolve conflicts and issues: the supervisor will address any conflicts or issues that arise among ground staff, working to find solutions and maintain a positive work environment.
- train and onboard new ground staff: the supervisor will be responsible for training and onboarding new ground staff members, ensuring they are equipped to perform their duties effectively.
required skills and expectations:
- strong communication skills to effectively communicate with ground staff and address any issues that arise.
- excellent organizational skills to efficiently manage ground operations and ensure tasks are completed on time.
- ability to work well under pressure and handle multiple tasks simultaneously.
- leadership qualities to supervise and motivate ground staff to perform their best.
- understanding of safety regulations and protocols to enforce a safe working environment.