Hiring Fresher / Ground Staff / 12th Pass

A ground staff job involves ensuring smooth airport operations by assisting passengers with check-in, baggage, boarding, and providing essential information, while also handling logistics like loading/unloading and coordinating with crew to guarantee passenger safety, comfort, and timely flights. Key duties include ticketing, managing reservations, assisting special needs passengers, and resolving issues

Key Responsibilities:

Passenger Services: Greeting passengers, answering questions, assisting with special needs (disabled, children), selling tickets, and managing reservations.

Check-in & Boarding: Processing passengers, verifying IDs, issuing boarding passes, managing baggage (tagging, loading, unloading), and directing them to gates.

Operational Support: Coordinating with flight crews, security, and technical teams; managing gate information; ensuring safety & security compliance.

Information & Communication: Providing flight updates, handling delays, and resolving complaints to ensure passenger satisfaction.

Aircraft Handling: Assisting with cabin stocking, cleaning, and guiding aircraft to parking spots.

HR APARNA -

• Experience

  0 - 1 Years

• No. of Openings

  55

• Education

  12th Pass

• Role

  Ground Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata