- Coordinate with airlines, passengers, and other ground staff to ensure smooth operations: This involves communicating effectively with various stakeholders to ensure all activities on the ground run efficiently.
- Assist passengers with check-in, boarding, and baggage handling: Help passengers with the check-in process, boarding procedures, and handling luggage to ensure a seamless travel experience.
- Manage ground operations such as aircraft movement, loading/unloading, and fueling: Oversee the movement of aircraft on the ground, supervise the loading and unloading of cargo, and coordinate the fueling process.
- Ensure compliance with safety and security regulations: Monitor and enforce safety and security protocols to protect passengers, staff, and aircraft.
- Maintain cleanliness and orderliness of the airport or terminal: Keep the airport or terminal clean and organized to provide a pleasant environment for passengers and staff.
Required Skills and Expectations:
- Good communication skills: Ability to effectively communicate with passengers and colleagues.
- Attention to detail: Strong focus on accuracy and precision in handling tasks.
- Ability to work in a fast-paced environment: Capable of multitasking and working efficiently under pressure.
- Basic computer skills: Proficiency in using computer systems for check-in and other operations.
- Physical fitness: Ability to lift heavy luggage and stand for extended periods.