We are looking for a dedicated and enthusiastic Ground Staff Executive to join our team in Medinipur. The ideal candidate will be responsible for various operational tasks and providing excellent customer service at the airport. This is a full-time position suitable for individuals who have completed their 10th grade and have up to one year of experience.
**Key Responsibilities:**
- **Passenger Check-in Assistance:** Help passengers with checking in for flights, ensuring all required documentation is in order.
- **Baggage Handling:** Manage luggage by ensuring it is loaded and unloaded properly, while also overseeing fragile items during transport.
- **Customer Service Support:** Address passenger inquiries and resolve concerns or complaints in a courteous manner to enhance their travel experience.
- **Safety and Security Procedures:** Follow safety protocols to ensure a secure environment for both staff and passengers, adhering to all airport regulations.
- **Coordination with Airport Teams:** Collaborate with other airport staff, including security and maintenance teams, to ensure smooth operation and communication.
**Required Skills and Expectations:**
Candidates should possess strong communication skills to interact effectively with passengers. A friendly demeanor combined with patience and problem-solving abilities is essential. Basic knowledge of airport operations is preferred to ensure familiarity with the work environment. Applicants should be reliable and punctual, demonstrating a commitment to completing tasks efficiently. Flexibility in working hours is also expected, as shifts may vary based on flight schedules.
Experience
0 - 1 Years
No. of Openings
52
Education
10th Pass
Role
Ground Staff Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab
Face Interview Location
dum dum airport