We are seeking enthusiastic individuals to join our team as Air Port Ground Staff in Hooghly. This role is ideal for candidates with a passion for the aviation industry and a commitment to providing excellent customer service.
**Key Responsibilities:**
- **Passenger Assistance:** Help passengers with check-in processes, boarding procedures, and provide information about flight schedules.
- **Luggage Handling:** Manage the loading and unloading of baggage, ensuring that all items are handled safely and efficiently.
- **Ticketing Support:** Assist in issuing boarding passes and tickets, verifying passenger information, and addressing any issues that may arise.
- **Safety Checks:** Conduct safety checks and maintain a clean and organized work environment in accordance with airport regulations.
- **Customer Service:** Address passenger inquiries, resolve complaints, and ensure a positive experience for all travelers at the airport.
**Required Skills and Expectations:**
Candidates should possess strong communication skills to interact effectively with passengers and team members. A friendly and approachable demeanor is essential for providing excellent customer service. Attention to detail is important to ensure safety and accuracy in handling baggage and tickets. Being a quick learner and able to work under pressure is highly valued. Additionally, flexibility to work in shifts, including weekends and holidays, is required. A basic understanding of airport operations is a plus, though not necessary for beginners.
Experience
0 - 1 Years
No. of Openings
34
Education
10th Pass
Role
Ground Staff Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 34 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata