As a Ground Staff Executive, you will play a vital role in ensuring smooth operations at the airport. This role involves various tasks that support passengers and the overall functioning of the airline service.
Key Responsibilities:
- Customer Service: Assist passengers with check-in procedures, providing information about flights, baggage policies, and ensuring a pleasant travel experience.
- Baggage Handling: Manage the loading and unloading of luggage, ensuring all bags are handled carefully and transported safely to and from aircraft.
- Ticketing Assistance: Support passengers with ticket inquiries and printing boarding passes, ensuring all procedures are followed according to airline standards.
- Safety Procedures: Implement airport safety protocols, including overseeing security checks and ensuring compliance with health and safety regulations.
- Coordination with Team: Work closely with colleagues in various departments to coordinate passenger services and resolve any issues that may arise during airport operations.
Required Skills and Expectations:
- Strong communication skills are essential for interacting with passengers and team members clearly and effectively.
- A keen eye for detail is necessary for managing ticketing, baggage handling, and adhering to safety procedures.
- Time management skills will help you handle multiple tasks efficiently in a fast-paced environment.
- A positive attitude and a willingness to help are crucial for providing excellent customer service.
- Basic computer skills are expected, especially for understanding ticketing systems and necessary documentation.
This position requires dedication and a commitment to passenger safety and satisfaction.
Experience
0 - 1 Years
No. of Openings
34
Education
10th Pass
Role
Ground Staff Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 34 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata