As a Ground Staff Executive, you will play a crucial role in ensuring smooth airport operations and providing excellent service to passengers.
**Key Responsibilities:**
- **Passenger Handling:** Assist passengers during check-in, boarding, and luggage handling, ensuring a pleasant experience and smooth flow of operations.
- **Baggage Management:** Oversee the loading and unloading of baggage, ensuring safety and accuracy in handling luggage to prevent loss or damage.
- **Customer Service:** Address passenger inquiries and concerns in a friendly manner, providing information about flight schedules, services, and airport facilities.
- **Documentation Verification:** Check travel documents and tickets to confirm passenger eligibility for travel, ensuring compliance with airline policies.
- **Coordination with Team:** Work closely with other airport staff, including security and operations teams, to facilitate effective communication and teamwork.
**Required Skills and Expectations:**
Candidates should have a minimum education of 10th grade and possess excellent communication skills to engage with passengers effectively. A friendly personality and a willingness to help others are essential for this role. Attention to detail is critical, especially when handling baggage and verifying documents.
A proactive attitude towards problem-solving, along with the ability to work in a fast-paced environment, is expected. Previous experience is not mandatory, making this an ideal entry-level position for individuals looking to start their career in the aviation industry. Strong teamwork skills will also be advantageous in maintaining a positive work environment.
Experience
0 - 1 Years
No. of Openings
25
Education
10th Pass
Role
Ground Staff Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 35 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, ESI, Food/Meals, Accommodation
Walk-in interview location
kolkata