- greeting passengers: the ground hostess will be responsible for welcoming passengers at the airport, providing necessary information, and assisting them with their queries.
- boarding assistance: the ground hostess will help passengers with boarding procedures, ensuring a smooth and hassle-free transition onto the aircraft.
- luggage handling: the ground hostess will assist passengers with their luggage, ensuring it is properly tagged and loaded onto the aircraft.
- safety procedures: the ground hostess will provide safety instructions to passengers before take-off, ensuring that they are aware of emergency procedures.
- communication: the ground hostess will communicate effectively with passengers, airline staff, and other ground personnel to ensure efficient operations.
required skills and expectations:
- good communication skills: the ground hostess should be able to communicate clearly and effectively with passengers and colleagues.
- customer service skills: the ground hostess should have a friendly and helpful attitude towards passengers, providing excellent customer service at all times.
- attention to detail: the ground hostess should pay attention to detail to ensure that all procedures are followed correctly and safely.
- team player: the ground hostess should be able to work well in a team environment, cooperating with colleagues to ensure a smooth operation.