- Greeting passengers: The ground hostess will be responsible for welcoming passengers at the airport, providing necessary information, and assisting them with their queries.
- Boarding assistance: The ground hostess will help passengers with boarding procedures, ensuring a smooth and hassle-free transition onto the aircraft.
- Luggage handling: The ground hostess will assist passengers with their luggage, ensuring it is properly tagged and loaded onto the aircraft.
- Safety procedures: The ground hostess will provide safety instructions to passengers before take-off, ensuring that they are aware of emergency procedures.
- Communication: The ground hostess will communicate effectively with passengers, airline staff, and other ground personnel to ensure efficient operations.
Required Skills and Expectations:
- Good communication skills: The ground hostess should be able to communicate clearly and effectively with passengers and colleagues.
- Customer service skills: The ground hostess should have a friendly and helpful attitude towards passengers, providing excellent customer service at all times.
- Attention to detail: The ground hostess should pay attention to detail to ensure that all procedures are followed correctly and safely.
- Team player: The ground hostess should be able to work well in a team environment, cooperating with colleagues to ensure a smooth operation.