Customer Service:
Greet and assist customers in a professional and friendly manner.
Handle customer inquiries, complaints, and feedback promptly and effectively.
Ensure that customer service standards are met and maintained at all times.
Administrative Duties:
Maintain reception area cleanliness and organization.
Manage incoming and outgoing mail and packages.
Coordinate appointments and reservations for clients and guests.
Communication:
Serve as a liaison between customers, employees, and management.
Relay important messages and information to the appropriate departments or individuals.
Ensure clear and effective communication channels at the front desk.
Technology Management:
Oversee the operation of office equipment, including phones, computers, and printers.
Troubleshoot technical issues and coordinate repairs or maintenance when necessary.
Experience : 0 - 6 Years
No. of Openings : 1
Education : Higher Secondary
Role : Front Office Administrator
Industry Type : Jewelry / Gems / Precious Stones
Gender : Female
Job Country : India