We are seeking a friendly and organized Front Desk Receptionist to join our team in Kolkata. In this role, you will be the first point of contact for visitors and callers, providing excellent service with a welcoming attitude.
Key Responsibilities:
1. **Greeting Visitors**: You will warmly welcome guests as they arrive and ensure they feel comfortable while waiting. This includes directing them to the appropriate person or area.
2. **Handling Calls**: You will manage incoming phone calls, ensuring calls are answered promptly and routed to the correct staff member. A clear and polite phone manner is essential.
3. **Managing Appointments**: You will assist in scheduling appointments and maintaining the calendar for office events, ensuring that all meetings run smoothly.
4. **Administrative Support**: You will perform various clerical tasks, such as filing and data entry, to help keep the office organized and efficient.
5. **Communication**: You will relay messages and important information between staff and visitors, ensuring clear communication throughout the office.
Required Skills and Expectations:
The ideal candidate should have a minimum educational qualification of 12th grade. You should be fluent in English and have excellent verbal communication skills. Being a team player with a positive attitude is important. Basic computer skills and familiarity with office software will help you manage daily tasks effectively. Previous experience is not required, but a willingness to learn and adapt is essential. A professional appearance and dedication to providing exceptional customer service are expected.