Hiring For B.A Freshers - Front Desk Manager

Flight2sucess Immigration Llp

guest relations management – ensure a high standard of customer service, address guest queries, complaints, and feedback promptly.

front desk operations – oversee daily front desk activities including check-in/check-out, reservations, and room allocations.

team leadership – supervise, train, and motivate front office staff to maintain service excellence.

scheduling & staffing – prepare duty rosters, manage shifts, and ensure adequate staffing levels.

revenue & reservation management – monitor room rates, occupancy, and collaborate with sales/marketing teams for revenue optimization.

standard operating procedures (sops) – implement and maintain front office policies and procedures for smooth operations.

financial management – handle petty cash, billing processes, and coordinate with accounts for guest payments and reports.

crisis handling – manage emergency situations, guest escalations, and service recovery effectively.

liaison with other departments – coordinate with housekeeping, maintenance, and f&b for seamless guest service.

reporting & documentation – prepare daily, weekly, and monthly operational reports for management review.

technology & systems management – ensure proper use of pms (property management system) and other hotel software.

compliance & safety – adhere to hotel policies, safety protocols, and legal requirements.

• Experience

  0 - 6 Years

• No. of Openings

  50

• Education

  B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, Any Bachelor Degree

• Role

  Front Desk Officer

• Industry Type

  Housekeeping / Facilities management Services

• Gender

  [ Male / Female ]

• Type of Job

  Full Time

• Work Location Type

  Work from Office