Front Desk Executive

Passgo International

- greet and welcome guests: as a front desk executive, you will be the first point of contact for all guests. it is essential to greet them warmly and make them feel welcome upon their arrival.

- answer and direct phone calls: you will be responsible for handling incoming calls and directing them to the appropriate department or individual. clear communication skills are necessary for this task.

- manage reservations and bookings: you will need to assist guests with booking rooms, scheduling appointments, and making reservations accurately and efficiently.

- handle customer inquiries: respond to customer inquiries and provide information about the company's products or services. good customer service skills are crucial for this role.

- maintain a clean and organized workspace: keep the front desk area tidy and organized at all times. this includes managing paperwork, filing, and other administrative tasks.

required skills and expectations:

- excellent communication skills: you should be able to communicate effectively with guests, colleagues, and management.

- strong organizational skills: you must be able to multitask, prioritize tasks, and handle multiple responsibilities simultaneously.

- customer service-oriented: a friendly and helpful attitude towards guests is crucial in this role.

- proficient in microsoft office: basic knowledge of microsoft word, excel, and outlook is required for various administrative tasks.

- professional appearance: as the face of the company, a neat and professional appearance is essential.

• Experience

  4 - 8 Years

• No. of Openings

  5

• Education

  12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree

• Role

  Front Desk Executive

• Industry Type

  FMCG / Retail / Food / Beverages

• Gender

  [ Male / Female ]

• Type of Job

  Full Time

• Work Location Type

  Work from Office