Hiring For Front Desk Executive (female Candidates Only)

job title: front office executive

summary:

the front office executive is responsible for providing exceptional guest service, managing front desk operations, and ensuring a smooth check-in/check-out process in a hotel.

key responsibilities:

1. guest services:

- greet and assist guests with check-in/check-out procedures.

- handle room assignments, billing, and payment processing.

- address guest inquiries, requests, and complaints professionally.

- provide information about hotel amenities, local attractions, and services.

2. operations:

- manage room inventory, reservations, and occupancy reports.

- coordinate with housekeeping for room readiness.

- handle guest requests for extra services (., extra beds, late check-out).

3. administrative:

- maintain accurate records, process payments, and handle cash handling procedures.

- ensure compliance with hotel policies and safety standards.

4. communication:

- collaborate with other departments (housekeeping, f&b) for seamless operations.

- respond to emails, phone calls, and messages promptly.

skills & qualifications:

1. education: diploma/degree in hospitality management or related field.

2. experience: 1-2 years of front office experience preferred.

3. skills:

- excellent communication and interpersonal skills.

- proficiency in handling pms (property management system).

- multilingual abilities are a plus.

- problem-solving and customer-oriented approach.

working hours:

- shifts may include days, evenings, weekends, and holidays.

• Experience

  2 Years

• No. of Openings

  4

• Education

  Diploma (Hotel Management)

• Role

  Front Desk Executive

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office