t least 2+ years of experience in customer service, sales, account management or a related field.
€¢ Excellent analytical skills and can analyse data and market trends to identify business opportunities and make informed decisions.
€¢ Ability to build and maintain positive relationships with clients, demonstrate empathy and manage conflicts effectively.
€¢ Fluent in English, Hindi and at least one regional language.
€¢ Possess a sense of customer service and are a team-oriented individual.
Preferred skills and qualifications :
€¢ Bachelor's degree in business, finance, marketing or related fields.
€¢ Proven experience in customer-facing roles like customer service or sales.
€¢ Relevant certifications such as Certified NISM Series VIII.
€¢ Strong interpersonal, problem-solving and negotiation skills.
€¢ Excellent communication skills, both written and verbal.
€¢ Strong organizational and planning skills.
€¢ Willingness to travel for client meetings and conferences when required.