As an Email Support Executive working from home, you will be responsible for providing timely and professional responses to customer inquiries and concerns via email. Your key responsibilities will include managing and responding to a high volume of emails in a courteous and efficient manner, resolving customer issues and escalating when necessary, maintaining accurate records of interactions, and adhering to company policies and procedures.
The ideal candidate for this position should possess strong written communication skills, attention to detail, the ability to work independently and prioritize tasks effectively, and a customer-oriented approach. A 12th pass qualification is required, and while prior experience is not necessary, freshers are welcome to apply. Additionally, a reliable internet connection and access to a computer or laptop are essential for this part-time, work-from-home role in Shrirampur, Ahmednagar.