Communicate with Management as needed to maximize efficiencies and resolve issues;
Oversee improvement in customer satisfaction and dispatch satisfaction;
Provide subordinate coaching and assistance when required;
Maintain professional appearance and demeanor;
Recommend promotions;
Fill in as a Dispatcher when required;
Interviews applicants; Handles employee grievances and complaints;
Has the authority to make the recommendation to hire and fire and to implement discipline and direct work of Dispatch employees;
Ensure overall compliance with various office policies such as: uniforms, use of electronic devices, phone compliance, meal breaks and attendance;
Manages and coordinates technical workforce job completion;
Monitor specific charts and daily graphs to ensure that all service calls are being managed and completed in a timely manner;
Obtain daily service disruptions in Excel Workbook;
Liaise with area managers to coordinate transport and distribution schedules with their current and anticipated demand for goods and materials;
Accurately trace lost or delayed shipments;
Monitor dispatcher routes to manage on-time performance.
Experience
2 - 5 Years
No. of Openings
5
Education
Graduate
Role
Dispatch Supervisor
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office