Responsibilities
Implement integrations requested by customers
Deploy updates and fixes
Provide Level 2 technical support
Build tools to reduce occurrences of errors and improve customer experience
Develop software to integrate with internal back-end systems
Perform root cause analysis for production errors
Investigate and resolve technical issues
Develop scripts to automate visualization
Design procedures for system troubleshooting and maintenance
Requirements and skills
Work experience as a DevOps Engineer or similar software engineering role
Good knowledge of Ruby or Python
Working knowledge of databases and SQL
Problem-solving attitude
Team spirit
BSc in Computer Science, Engineering or relevant field