we are looking for candidates with sound technical knowledge on system, server, & network.
roles and responsibilities:
· installation and configuration of windows based operating systems (windows 7,8&10) · software installations and troubleshooting of all types of customer oriented field problems, network setting for tcp/ip and internet setup.
· troubleshooting all types of hardware and software applications problems.
· configuring & troubleshooting of desktop/laptops for l1 levels & managing backup and recovery.
· configuring & troubleshooting of printer, scanner & lan related issues reported by users
· installation and configuring of wireless data cards in users laptops.
· exposure in active directory user creation & deletion
· maintenance and troubleshooting of connectivity problems using ping, trace route.
· troubleshooting hardware, software & networking problems.
· user group policies creation & modification
· monitoring of virus issues through symantec endpoint protection antivirus.
· regular data & mail backup of ms outlook (pst files).
· password creation & resetting to end users through remote desktop
· good experience in configuring & troubleshooting of ms outlook 2007/10/13 or outlook express
· remotely resolving application problems and network problems and mail configurations
through net meeting, remote desktop sharing
· resolving tickets with in the sla which is raised from end user side.
· maintaining assets through asset management tool
· recommend new processes and procedures, equipment and software
· install, upgrade, support and troubleshoot enterprise applications hosted on windows server 2000/2003/200
# kindly come with a hard copy of you
Experience
0 - 1 Years
No. of Openings
2
Education
Diploma, Any Bachelor Degree
Role
Desktop & Network Support Engineer
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office