12th Pass Freshers For Demonstrator

Job Title: Customer Support Executive

Company: Shariden Pvt Ltd.

Location: Mahadevapura

Job Type: Full-time

Industry: Robotic

Experience Level: 0-3year

About Us:

Shariden Pvt. Ltd. is a leading manufacturing company committed to delivering high-quality products and exceptional service to our clients. With a focus on innovation and customer satisfaction, we are expanding our support team to enhance client experiences across all touchpoints.

Job Summary:

We are looking for a proactive and customer-focused individual to join our team as a Customer Support Executive. In this role, you will act as a liaison between the company and its customers, ensuring timely resolution of queries, processing orders, and maintaining long-term relationships.

Key Responsibilities:

Handle inbound and outbound customer inquiries via phone, email, and chat.

Address customer issues and resolve complaints in a professional and timely manner.

Process sales orders, track shipments, and coordinate with logistics and production teams.

Maintain and update customer records and databases.

Provide accurate product and service information to customers and get the feedback.

Follow up with customers to ensure satisfaction and encourage repeat business.

Work closely with the sales and operations teams to improve customer experience.

Prepare reports and documentation as required by management.

Requirements:

Bachelors degree in any discipline (preferred).

0-2 years of experience in customer support

Excellent communication skills in English and [regional language, if applicable].

Strong problem-solving and interpersonal skills.

Familiarity with CRM systems and MS Office (Excel, Word, Outlook).

Ability to multitask and manage time effectively..

• Experience

  0 - 2 Years

• No. of Openings

  10

• Education

  12th Pass

• Role

  Demonstrator

• Industry Type

  Education / Teaching / Training / Colleges /Institutes / Universities

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  B-37, Devasandra Industrial Estate, Mahadevapura