Customer Support Representative

Umanist India

0 - 6 Years
18 Openings
2.0 - 7.0 Lac/Yr
Posted 2 days ago
Face-to-Face interview
Delhi - Noida - Gurgaon - Pune

Key Skills

Customer Relationship Outbound Calling Desktop Support Internal Communication Customer Service Customer Support Voice Process Technical Services Outbound Sales English Language Customer Calling Good Communication

Apply

Job Alert Similar Jobs Share

Job Description

Job Title: Customer Care Associate

Location: Noida, India

Job Type: Full-Time (Work from Office)

Experience: 0 to 6 Years

Salary Range: 2,00,000 7,00,000 per annum

Openings: 45

Job Overview:

We are hiring dynamic and customer-focused Customer Care Associates to join our growing team in Noida. The ideal candidates will have strong communication skills and a passion for delivering excellent service across various customer interaction platforms. This role is suitable for freshers as well as experienced professionals seeking a long-term opportunity in a supportive environment.

Key Responsibilities:

Handle inbound and outbound customer queries through voice and non-voice processes

Provide accurate guidance and information to customers on products and services

Build and maintain positive relationships with customers

Resolve customer complaints in a timely and effective manner

Collaborate with internal teams to ensure smooth service delivery

Maintain documentation of customer interactions and transactions

Key Skills Required:

Customer Care

Customer Guidance

Customer Relationship Management

BPO Operations (Domestic & International)

Non-Voice Process

Effective Communication Skills

Problem Solving and Patience

Qualifications:

Open to all educational backgrounds (minimum qualification can be customized as per your needs)

Basic computer knowledge

Good command over English and/or Hindi (or other regional languages as needed)

Experience
0 - 6 Years
No. of Openings
18
Education
Any Bachelor Degree
Role
Customer Support Representative
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
New Delhi

About Umanist India

Welcome to Umanist India, a premier consulting firm headquartered in Kanpur, India, with a strong global presence. We specialize in managing a diverse range of projects from the USA, Europe, and India. Our mission is to deliver innovative and comprehensive business solutions that drive success and growth for our clients worldwide.

Our Formation

Umanist India was founded by industry experts who recognized the need for a consulting firm that provides tailored solutions at competitive costs. Our founders and co-founders bring global expertise gained through extensive studies and professional experiences abroad. Their deep understanding of business dynamics and diverse markets laid the foundation for Umanist.

Our Vision

To be a trusted global partner in business consulting, renowned for our commitment to excellence, innovation, and client satisfaction. We aim to empower businesses by providing solutions that not only meet but exceed their expectations.

Our Mission

To provide superior consulting services that foster sustainable growth and success for our clients through a blend of innovative strategies, cutting-edge technology, and a deep understanding of diverse markets.