customer support

The Career Next

Responsibilities

Convert leads for the company through telephonic conversations

Maintain and monitor the records of all the conversations, be it customer feedback, purchase orders or queries

Stick to the sales script and strategy, but also improvise it when needed, within the scope of the telesales executive job role

Update customers about new launches and record customer reactions to new products

Be aware of the latest industry trends as a telesales executive

Liaise with the concerned department regarding customer queries and complaints

Required skills and qualifications

High school diploma

Prior experience working as a telesales executive or in a similar role

Fluency in English

Adept knowledge of working with MS Office

Great communication skills, both verbal and written

Preferred skills and qualifications

Bachelors degree in communication, marketing, or a similar discipline

Proven record of meeting sales targets

Outstanding negotiation and time management skills

• Experience0 - 2 Years
• No. of Openings5
• EducationAny Bachelor Degree
• Rolecustomer support
• Industry TypeCall Centre / BPO / KPO / ITES / LPO
• Gender[ Male / Female ]
• Job CountryIndia
• Job TypeWork from Office