Customer Support Executive

Eglobalsystems
  • icon job experience 0 - 2 Years
  • icon job opening 4 Openings
  • icon salary Not Disclosed
  • Face-to-Face interview Face-to-Face interview
  • icon job location Hyderabad
Key Skills

Customer Care Representative

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Job Description

1. Experience :1 to 2 years

2. Qualification: Any Degree

3. Must be willing to work in night shift.

4. Candidates should have excellent verbal / written communication with email writing & interpersonal skills .

5. Must have experience working with US citizens.

6. Must maintain complete records of telephonic interactions, orders and accounts.

7. Must maintain customer/potential customer data bases

8. Must follow up on initial contacts

9. Must complete records of telephonic interaction.

10. Function :Customer support service

11. Industry : IT.

Saturday and Sunday Off

  • Experience

    0 - 2 Years

  • No. of Openings

    4

  • Education

    Graduate (B.A, B.B.A, B.C.A, B.Com)

  • Role

    Customer Support Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Male

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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About Eglobalsystems

Job Requirement for US IT Recruiter

1. Responsible for handling IT requirements from US based clients.
2. Responsible for full-cycle recruiting: interview, offer, negotiation and closed candidates for assigned requisitions.
3. Sourcing from Job Portals (Monster, Dice, Career builder, Yahoo Hot Jobs), Making job postings on the Job Portal.
4. Well versed about US Terms like W2, C2C, US Visas, etc.
Responsible to work on Contract, Permanent & C2H (Contract to Hire) positions.
5. Responsible for Coordinating fulfillment of other formalities such as background check, drug test etc leading to joining post placement.
6. Responsible for Strategy Development process which includes understanding client requirements & mapping the relevant targets.
7. Must be having capability to work with a team or individually.
8. Maintain close contact with candidates/Vendors/ recruiters/offshore team.
9. Updated about technologies of the Client requirements and knowledge of current IT trends.
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