Customer Support Executive

Key responsibilities:-

1. Handle inbound calls for customers of a premium client

2. Identify the needs of customers, resolve issues and provide solutions

3. Ensure you follow the customer service script provided by the company for uniformity

4. Maintain good customer relations

5. Meet personal targets and work towards meeting team targets

6. Maintain records of the conversations with the customer and analyze the data

Requirements:

1. Graduate

2. Fresher/Experienced

3. Strong multitasking, time management, and target-achieving skills

4. Good communication and listening skills with good command of the English language

Additional details:

1. Shifts and other facilities: Day shift 9 AM - 7 PM

2. Cab service is not available

• Experience

  0 - 6 Years

• No. of Openings

  20

• Education

  Graduate

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office