Customer Service Executive

Ds M-power Solutions

JOB DESCRIPTION:

· Minimum Educational Qualification - 10+2 / Graduates.

· Excellent Communication Skills in English and Hindi.

· Good Written communication skills in English.

· Make designated number of outbound calls within the time allotted.

· Handle customer inquiries both telephonically and by email.

· Follow communication scripts when handling Calls.

· Describe products to the customers and responds to queries and close sales.

· Has to prepare the reports and maintain them as well

· Build sustainable relationships and engage customers

· Flexibility with Rotational and Day Shifts (No Night shifts)

· Must be flexible to work timings. (Day shift only)

· A Good Team Player with desire to learn, perform and grow.

· Basic Knowledge of Computer and Microsoft office applications.

Additional details:

Salary: INR 3,00,000 3,50,000 . plus incentives as defined by respective business

Industry: BPO / Call Centre / ITES

Functional Area: Telemarketing, Tele sales & Inbound process

Role Category: Voice

Experience : 0 - 5 Years

No. of Openings : 30

Education : Higher Secondary

Role : Customer Service Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India