Freshers For Customer Service Associate - Purulia

SHARE YOUR RESUME

We are seeking a dedicated Customer Service Associate to join our team in Purulia, India. The ideal candidate should be eager to learn and assist customers with their inquiries, ensuring a positive experience.

Key Responsibilities:

1. Customer Interaction: Engage with customers via phone, email, or in-person to address their queries and provide detailed information about our products and services.

2. Problem Resolution: Listen to customer issues attentively, troubleshoot problems, and offer effective solutions to ensure customer satisfaction.

3. Data Entry: Accurately record customer interactions and feedback in our database to maintain comprehensive records.

4. Product Knowledge: Stay informed about our products and services to provide accurate information and support to customers.

5. Team Collaboration: Work closely with colleagues and supervisors to handle customer requests efficiently and improve overall service quality.

Required Skills and Expectations:

Candidates should have a minimum educational qualification of 10th pass. Strong communication skills, both verbal and written, are essential for effectively engaging with customers. A positive attitude and a willingness to learn are crucial for success in this role. Basic computer knowledge is needed to manage customer interactions and data entry efficiently. The ability to remain calm under pressure and the capability to work well in a team environment are also important traits. We welcome candidates with 0 to 1 year of experience, who demonstrate a passion for customer service.

• Experience

  0 - 1 Years

• No. of Openings

  25

• Education

  10th Pass

• Role

  Customer Service Associate

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Age Limit

  18 - 30 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, ESI, Food/Meals, Accommodation

• Walk-in interview location

  kolkata