Customer Care Executive(International Voice Process)

Customer Support - Patient Calling (US Healthcare)

Responsibilities:

Patient calling representatives address patients' concerns about their accounts

Help with billing issues and negotiate to collect unpaid debt

Their duties include creating payment plans and taking patients' payments

When a patient's account has an overdue balance, the patient account representative calls the patient to discuss recovering the payment

Good phone communication skills help working with patients and clearly explaining policies and details.

Desired Candidate Profile:

Experience in AR calling is an added advantage

Excellent verbal and written communication skills

Good knowledge in MS Excel and word

Flexible with Night shift timings

Adaptability and willingness to go the extra mile when needed

• Experience

  1 - 4 Years

• No. of Openings

  20

• Education

  Diploma

• Role

  Customer Care Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Starmark Software Pvt Ltd Camelot No 6, 1st Main Rd, 1st Floor. KIADB Export Promotion Industrial Ar