Customer Care Executive(International Voice Process)

Customer Support - Patient Calling (US Healthcare)

Responsibilities:

€¢ Patient calling representatives address patients' concerns about their accounts

€¢ Help with billing issues and negotiate to collect unpaid debt

€¢ Their duties include creating payment plans and taking patients' payments

€¢ When a patient's account has an overdue balance, the patient account representative calls the patient to discuss recovering the payment

€¢ Good phone communication skills help working with patients and clearly explaining policies and details.

Desired Candidate Profile:

€¢ Experience in AR calling is an added advantage

€¢ Excellent verbal and written communication skills

€¢ Good knowledge in MS Excel and word

€¢ Flexible with Night shift timings

€¢ Adaptability and willingness to go the extra mile when needed

• Experience

  1 - 4 Years

• No. of Openings

  20

• Education

  Diploma

• Role

  Customer Care Executive

• Industry Type

  IT-Hardware & Networking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Starmark Software Pvt Ltd Camelot No 6, 1st Main Rd, 1st Floor. KIADB Export Promotion Industrial Ar