Customer Care Executive (Only Females)

Lakshmi North East Solutions (LNES)

1 - 4 Years
2 Openings
1.5 - 1.8 Lac/Yr
Posted 24 days ago
Face-to-Face interview
Guwahati

Key Skills

Customer Handling Customer Relationship Attention to Detail Communication Skills Problem Solving Time Management CRM Complaint Resolution Sales Support Customer Engagement

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Job Description

- Respond promptly and professionally to customer inquiries via phone, email, and in-person visits.

- Provide accurate information regarding vehicle models, features, pricing, and availability.

- Manage and schedule service appointments for vehicle maintenance and repairs.

- Coordinate with the service department to ensure timely and efficient service delivery.

- Build and maintain strong relationships with customers to foster loyalty and repeat business.

- Assist the sales team by providing information on available inventory and promotions.

- Identify opportunities to upsell additional products and services to customers.

- Handle administrative tasks such as data entry, filing, and maintaining customer records.

- Collect customer feedback through surveys and direct interactions to gauge satisfaction levels.

Experience
1 - 4 Years
No. of Openings
2
Education
B.A, B.B.A, B.Com, M.A, M.B.A/PGDM, M.Com
Role
Customer Care Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
RG Baruah Rd, near AUNTY SHOP, Bhaskar Nagar, Guwahati, Assam 781021.

About Lakshmi North East Solutions (LNES)

Lakshmi North East Solutions (LNES) is a respected name serving the placement sector of PAN India. This placement firm has carved a niche for itself in the HR industry as well. We are a full-fledged team of professionals engaged in serving everyone by offering various services under the same roof. Lakshmi North East Solutions (LNES) is offering HR consultancy and corporate training in Guwahati and other cities of PAN India. As a recruitment & training solution provider we assist leading corporations to effectively screen and hire right kind of people. Our leading corporate clients include many of worlds best-known recruitment brands.