- Responsible for online data entry tasks, which involves inputting, updating, and maintaining information in databases or spreadsheets. This includes accurately entering data into various systems to ensure data integrity and completeness.
- Perform non-voice process tasks such as responding to emails, chat support, and handling customer queries via online platforms. This requires excellent written communication skills and the ability to address customer concerns effectively.
- Utilize MS Office Package software to create documents, spreadsheets, presentations, and reports as needed. Proficiency in Microsoft Word, Excel, and PowerPoint is necessary to carry out daily tasks efficiently.
- Conduct copy editing tasks to review and correct written content for accuracy, grammar, punctuation, and consistency. Attention to detail and a strong command of the English language are essential for this role.
- Must have basic computer skills and be able to navigate online platforms comfortably. Ability to work independently and follow instructions accurately while working from home.
- Should possess good time management skills and be able to prioritize tasks effectively. Strong organizational skills and the ability to multitask are crucial in meeting deadlines and managing workload efficiently.