system monitoring:
monitor computer systems, networks, and related infrastructure to ensure smooth and efficient operation.
identify and resolve any system issues or malfunctions promptly.
data entry and management:
perform accurate and timely data entry tasks.
manage and maintain databases, ensuring data integrity and confidentiality.
software and hardware maintenance:
install, configure, and update software and hardware components.
troubleshoot and resolve technical issues related to software, hardware, and network systems.
backup and recovery:
perform regular system backups and ensure data recovery procedures are in place.
restore data from backups as needed.
documentation and reporting:
maintain logs of system operations, issues, and resolutions.
prepare and submit regular reports on system performance and activities.
user support:
provide technical support to users, resolving their issues and answering their queries.
assist in training users on basic computer operations and software applications.
security management:
implement and monitor security measures to protect data and systems from unauthorized access and cyber threats.
update antivirus and other security software regularly.
coordination with it team:
work closely with the it team to ensure coordinated efforts in system management and troubleshooting.
participate in it projects and initiatives as required.
skills required:
proficiency in operating computer systems and related software applications.
basic understanding of computer networks, hardware, and software.
strong problem-solving and troubleshooting skills.
attention to detail and high level of accuracy in data entry.
good communication and interpersonal skills.
ability to work independently and as part of a team.
familiarity with backup and recovery procedures.