Claims Executive Responsibilities:
• Receiving and answering emails, telephone calls related to claims
• Advice policyholders on claim procedure
• Ensure fair settlement of a claim with TAT
• Manage all administration aspects of the claim
• Adhere to legal requirements, industry regulations and customer quality standards set by the company.
• Handle any complaints associated with a claim
Claims Executive Requirements:
• A bachelor's degree in any discipline.
• At least 2-4 years' experience as a claim’s handler or a similar role.
• Excellent time management skills and organizational abilities.
• Top-notch client interaction skills.
• Ability to work in a high-pressure environment.
• A general understanding of insurance terminology and abbreviations.
• Attention to detail and process-orientated thinking.
• The ability to work independently and multitask.
• Proficient in basic computer handling.