Check-In Agent Responsibilities:
1. Greet and welcome guests as they arrive at the check-in counter
2. Check guests in and out efficiently and accurately
3. Verify guest information and collect necessary payment
4. Assign rooms and provide guests with keys
5. Respond to guest inquiries and resolve any issues or complaints in a professional and timely manner
6. Maintain a clean and organized workspace at the check-in counter
7. Coordinate with other hotel staff to ensure smooth check-in and check-out.