Key responsibilities:
1. Handling cargo operations: Coordinate and oversee the transportation of goods, ensuring timely delivery and efficient handling of cargo.
2. Tracking shipments: Monitor and track the movement of cargo to ensure accuracy and timely delivery to customers.
3. Managing documentation: Prepare and maintain all necessary documentation related to cargo, including invoices, delivery receipts, and customs forms.
4. Communicating with clients: Maintain regular communication with clients to provide updates on shipment status and address any concerns or issues.
5. Ensuring compliance: Adhere to all legal and regulatory requirements related to the transportation of cargo to ensure smooth operations.
Required skills and expectations:
1. Strong attention to detail: Ability to meticulously track and monitor cargo movements to ensure accuracy and timeliness.
2. Communication skills: Excellent verbal and written communication skills to interact with clients and transport partners effectively.
3. Organizational skills: Capable of managing multiple tasks simultaneously and prioritizing workload to meet deadlines.
4. Basic computer skills: Proficiency in basic computer applications such as MS Office for preparing documentation and tracking shipments.
5. Ability to work under pressure: Capacity to handle high-stress situations and make quick decisions to resolve any issues that may arise during cargo operations.
6. Team player: Collaborate effectively with colleagues to ensure smooth and efficient cargo operations.