A Cargo Assistant ensures the smooth handling, documentation, and movement of cargo, particularly in aviation or logistics settings. Key duties include processing shipment paperwork, loading/unloading cargo, coordinating with clients and customs, and ensuring safety compliance. They operate under strict timelines to ensure timely, secure, and accurate cargo delivery.
Core Responsibilities
Documentation & Data Entry: Prepare, inspect, and update import/export records, airway bills, and shipping documents.
Cargo Handling: Physically handle cargo, including weighing, inspecting, measuring, and loading/unloading shipments.
Logistics & Coordination: Coordinate with shippers, airlines, truckers, and customs officials for seamless transportation.
Safety & Security: Ensure cargo complies with safety regulations and security protocols (including IATA guidelines).
Customer Service: Liaise with clients regarding shipments, booking inquiries, and cargo status updates.
Special Cargo Management: Handle special items (., hazardous materials, perishable goods) requiring specific, compliant handling procedures
Key Requirements & Skills
Skills: Strong communication skills, basic computer proficiency for data input, and strong interpersonal abilities.
Physical Stamina: Ability to stand, walk, lift, and work in various weather conditions (if working on the ramp).
Education: A diploma or certificate in logistics, supply chain, or related fields is often preferred.
Attention to Detail: High accuracy in tracking inventory and documentation.
Work Environment
They often work in warehouses, airports, or shipping docks.
Shifts can be demanding, including weekends and nights to meet, load, or unload aircraft/trucks.
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