As a Calling Executive, you will be an essential part of our team, responsible for various tasks aimed at reaching out to customers and providing them with information about our services. This role offers the flexibility of working from home and is suitable for candidates with 0 to 4 years of experience.
**Key Responsibilities:**
- **Customer Outreach:** Make outbound calls to potential clients to inform them about our products and services, helping to generate interest and leads.
- **Data Entry:** Maintain accurate records of calls made and outcomes in the system, ensuring that all information is up-to-date for future reference.
- **Follow-ups:** Conduct follow-up calls to ensure customer satisfaction and maintain ongoing communication, fostering strong relationships with clients.
- **Feedback Collection:** Gather feedback from customers regarding their experience and suggestions, which helps improve our offerings.
- **Goal Achievement:** Work towards meeting daily and weekly call targets to contribute to the overall success of the team.
**Required Skills and Expectations:**
- Strong communication skills: Ability to express ideas clearly and confidently over the phone is essential.
- Basic computer skills: Proficiency in using computers and software to log information and manage data is expected.
- Time management: The ability to manage your time effectively, especially in a part-time work-from-home setup.
- Positive attitude: A friendly and optimistic demeanor while interacting with customers is crucial for building rapport.
- Team player: Be willing to collaborate with colleagues, share insights, and contribute to a positive work environment.