Call Centre Executive, Voice Process- Work From Office/ Sal Up to 22k

Webvio Technologies Pvt. Ltd.

About Us

Webvio is an online travel booking service provider. From best accommodation deals to secure flight reservations, Webvio promises to extend immaculate service to its customers.

Role Brief: We are looking for intelligent and engaging call centre agents for our captive campaign of US travel. So, if you are an excellent in English communication and love learning about new technology then come work for us and get paid to do meaningful and exciting work.

Core Responsibilities:

Provide support and resolving ticketing issues via phone.

Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality services and convincing them for upgrading plans.

Leverage your experience to provide feedback to the team on how to improve our services

Drive customer communication during critical events.

Candidate Preference:

Min. years of Inbound/Outbound experience through phone. Experience in the travel sales would be an asset

Excellent oral communication skills is a must.

Customer care experience with strong customer focus

Excellent team player with experience and passion for earning incentives.

Strong multi-tasking skills

Self-starter who is excited about learning new technologies on a daily basis

Benefits :

An attractive compensation package with performance-based incentives

Excellent growth opportunities

Outstanding rewards and recognition program & employee engagement activities

Note: As the current situation is improving day by day you will be doing WORK FROM OFFICE KOLKATA LOCATION also no virtual interview will be conducted. Preferably looking for candidates from KOLKATA location. We're looking for immediate joiners only.

Experience : 1 - 4 Years

No. of Openings : 5

Education : Higher Secondary

Role : Call Centre Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India