key responsibilities:
1. ensure the safety and comfort of passengers during flights.
explanation: cabin crew members are responsible for ensuring that passengers are safe and comfortable throughout the duration of the flight. they must be prepared to handle any emergency situations that may arise.
2. provide exceptional customer service to passengers.
explanation: cabin crew members are the face of the airline and must interact with passengers in a friendly and professional manner. they should be able to address passenger needs and concerns effectively.
3. assist passengers during boarding and disembarking.
explanation: cabin crew members are responsible for assisting passengers with finding their seats, stowing luggage, and ensuring a smooth boarding and disembarking process.
4. perform pre-flight checks and announcements.
explanation: cabin crew members are responsible for conducting pre-flight safety checks, demonstrating safety procedures to passengers, and making important announcements during the flight.
required skills and expectations:
1. excellent communication skills.
2. ability to remain calm and composed under pressure.
3. customer-oriented mindset.
4. strong attention to detail.
5. ability to work well in a team.