- Greet passengers: Welcome passengers on board with a warm and friendly smile, creating a positive first impression.
- Ensure passenger safety: Demonstrate safety procedures, conduct pre-flight safety checks, and assist passengers during emergencies to ensure their safety and well-being.
- Provide customer service: Assist passengers with seating arrangements, meal and beverage services, and any requests or inquiries to enhance their overall flying experience.
- Maintain cabin cleanliness: Keep the cabin tidy and organized throughout the flight by regularly cleaning and restocking amenities for passenger comfort.
- Follow company policies: Adhere to all company rules and regulations, including dress code, grooming standards, and operational procedures to maintain professionalism and consistency.
Required skills and expectations:
- Excellent communication skills: Ability to effectively communicate with passengers and colleagues in a clear and professional manner.
- Customer-oriented mindset: Willingness to go above and beyond to meet passengers' needs and ensure a pleasant flight experience.
- Attention to detail: Ability to notice and address any issues or concerns promptly to ensure the safety and satisfaction of passengers.
- Team player: Work collaboratively with other cabin crew members and pilot to ensure efficient and smooth operations throughout the flight.
- Physical fitness: Ability to stand, walk, lift, and carry items for extended periods to perform duties effectively while maintaining a high level of energy and enthusiasm.