- welcoming passengers on board: greet passengers as they enter the aircraft, assist them with finding their seats, and provide any necessary pre-flight instructions.
- ensuring safety and comfort of passengers: conduct safety demonstrations, assist passengers with stowing their luggage, and attend to any special needs or requests during the flight.
- serving food and beverages: serve meals, snacks, and beverages to passengers in accordance with airline policies and procedures.
- maintaining cleanliness of the cabin: clean and tidy up the cabin area throughout the flight, ensuring that it is presentable at all times.
- assisting with emergency procedures: be prepared to assist passengers in the event of an emergency, following safety protocols and guidelines.
- excellent communication skills: ability to communicate effectively with passengers and colleagues in a professional and courteous manner.
- strong customer service skills: provide exceptional service to passengers, making them feel comfortable and attended to throughout the flight.
- ability to work well under pressure: stay calm and composed in stressful situations, such as dealing with difficult passengers or emergency scenarios.
- willingness to work irregular hours: be flexible with work schedules, including weekends, holidays, and potentially long hours on certain flights.