BPO Telecaller

Visesh Credit Services

0 - 1 Years
50 Openings
1.3 - 3.0 Lac/Yr
Face-to-Face interview
Victoria Layout, Bangalore

Key Skills

Fresher BPO

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Job Description

timings : 9am to 6pm (monday to saturday)

job description

handle customers' inbound and outbound calls. solving queries, telling them about products/offers/services

follow communication “scripts” when handling different topics

identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives

seize opportunities to upsell products when they arise

build sustainable relationships and engage customers by taking the extra mile

keep records of all conversations in our database in a comprehensible way

frequently attend educational seminars to improve knowledge and performance level

meet personal/team qualitative and quantitative targets