Freshers & Experience || Full Time || BPO Executive

Key Responsibilities:

1. Handle incoming and outgoing calls: Manage a high volume of incoming and outgoing calls efficiently and professionally.

2. Respond to customer inquiries: Address customer queries and concerns in a timely and helpful manner.

3. Process customer orders: Input and process customer orders accurately and promptly.

4. Provide customer support: Assist customers with product information, pricing, and resolving issues.

5. Maintain customer records: Update and maintain customer information and interactions in the database.

6. Follow up with customers: Follow up with customers to ensure their satisfaction and resolve any outstanding issues.

Required Skills and Expectations:

1. Excellent communication skills: Ability to communicate clearly and effectively with customers.

2. Strong typing skills: Proficiency in typing accurately and at a fast pace.

3. Customer service orientation: A customer-centric approach with a desire to help and assist customers.

4. Attention to detail: Ability to accurately input and update information while maintaining accuracy.

5. Problem-solving skills: Capability to resolve customer issues and provide effective solutions.

6. Basic computer proficiency: Familiarity with using computer systems and software applications.

• Experience

  0 - 2 Years

• No. of Openings

  10

• Education

  Graduate (B.A, B.C.A, B.Com, BDS, BHM, B.Sc, B.Tech/B.E, LLB, BVSC)

• Role

  BPO Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  No.233, Koundappan Street (4th Street), Saibaba Colony, Coimbatore, Tamil Nadu 641038