Answering phones and explaining the product and services offered by the company.
Contacting existing customers as well as prospective customers using scripts.
Obtaining customer information and other relevant data.
Asking questions to the customer and understanding their specifications.
Resolving queries and issues related to the products and services.
Making recordings of all the sales phone calls and sales deals.
Taking and processing product orders in a professional manner.
Maintaining the database of customers on a regular basis.
Suggesting solutions based on customers’ needs and requirements.
Experience
0 - 1 Years
No. of Openings
2
Education
12th Pass
Role
Back Office Executive
Industry Type
IT-Hardware & Networking
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office