- Organize and maintain files and records: The back office assistant will be responsible for organizing and maintaining physical and digital files and records to ensure easy access and retrieval when needed.
- Data entry and processing: The candidate will be required to accurately enter and process data into the company's systems and databases, ensuring that all information is up-to-date and error-free.
- Answer and direct phone calls: The back office assistant will assist in answering phone calls, taking messages, and directing calls to the appropriate department or individual within the company.
- Assist in coordinating administrative tasks: The candidate will assist in coordinating various administrative tasks, such as scheduling appointments, drafting emails, and preparing reports, to support the smooth functioning of the back office operations.
- Handle general office duties: The back office assistant will be expected to handle general office duties, such as photocopying, scanning, and filing documents, to ensure the office runs efficiently.
Required skills and expectations:
- Excellent organizational skills and attention to detail to effectively maintain files and records.
- Strong data entry skills and proficiency in using computer software to accurately enter and process data.
- Good communication skills to effectively answer phone calls and direct them to the appropriate parties.
- Ability to multitask and prioritize tasks to efficiently coordinate administrative duties.
- Proficiency in general office tasks, such as photocopying, scanning, and filing, to handle day-to-day office activities effectively.